GPM Plus education courses - cost, cancellation and refund policy

Course costs

West Yorkshire practice staff (within West Yorkshire
ICB)
 

Courses are fully funded by WY ICB.  However, we do offer the opportunity for
attendees to donate £10.00 per delegate to the Cameron Fund.

North Yorkshire & Humber practice staff

North Yorkshire & Humber practice staff are required to
pay a course fee which has been subsidised by GPMplus. These places are limited
and are only eligible to be booked by staff working in an NHS practice, within
Humber and North Yorkshire ICB.

Charge for HNY practice staff (subsidised):

Course duration up to 2 hours =£25

Course duration up to 4 hours = £40

Course duration up to 8 hours = £75

Out of area practice staff

Staff from practices outside West Yorkshire and North
Yorkshire and Humberside, as well as dentists, pharmacists and optometrists,
anywhere within the UK are welcome to attend courses. A course fee is
applicable.

Charge for out of area /
Primary care (dentists, optometrists & pharmacists):

Course duration up to 2 hours = £60

Course duration up 4 hours = £90

Course duration up to 8 hours = £200

Cancellation and refund policy

Late cancellations and DNAs are costly in terms of both finance and time – if you need to cancel please let us know at least 3 days before the course date.

All course bookings are non-refundable.

·      
If you provide at least 24 hours’ notice, we can transfer the place to another staff member.

 If you provide at least 72 hours’ notice we can provide you with the course fee as a credit to use against future courses.  

 If you are West Yorkshire practice staff member who has booked an ICB funded place and are unable to attend, please consider whether your place can be used by a colleague. If you have opted to pay a donation, this will not be refundable.

DNA policy

The following will apply to attendees who regularly do not attend courses and do not cancel their place:

1 instance of DNA – the GPM plus hub to record the name of the staff member and practice who fails to attend 1 course in a 6 month period

2 instances of DNA – any staff member failing to attend 2 courses within a 6 month period will receive a communication detailing what has been missed and requesting that care be taken to avoid a re-occurrence and that a further DNA (unless exceptional circumstances) will result in that staff member being unable to book on future courses. The Practice Manager/senior partner will also be informed.

3 or more instances DNA – any staff member failing to attend 3 courses within a 6 month period will receive a communication detailing what has been missed and advising that they will be unable to book on future courses for a period of 3 months.  The Practice Manager/senior partner will also be informed.

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