Healthy Practice Programme

A good place to work, and a good place to be a patient.

About the programmes

What are the Healthy Practice Programmes?

The Healthy Practice Programmes are designed to support you in ensuring your practice is a good place to work and a good place to be a patient. There are different programmes to choose from, based on what support you feel your practice needs. Each programme offers help to improve communication and build a positive culture in your practice.

How can the programmes help you?

Each of our 3 programmes can help you to:

understand more about the wellbeing of your teams and staff, and how this can impact on other areas within the practice.
bring about positive change within your practice teams, including culture and communication, as well as supporting you with any other issues or concerns.

Benefits and Support

What GPMplus Provides:

Support: A dedicated trained facilitator (experienced in primary care) for 1:1 meetings and a tailored dashboard for managers.
Tools: Self-assessment forms, practice development plans, sustainability plans, training videos, and list of healthy practice ideas.

What is needed from the Practice:

A Healthy Practice Leadership Team (minimum of Practice Manager and one Partner) committed to the process.

Foundation

Aim: To gain awareness of practice issues

Culture survey & 1 hour facilitated debrief

Focus

Aim: To make planned changes and review over 6 months

Culture survey/ practice needs assessment/practice development plan/ fortnightly “temperature checks” / repeat culture survey / sustainability plan

Supported by 4.5 hours facilitation

Flourish

Aim: To sustain change and develop

Comparative culture survey, sustainability plan’s progress review and development

Supported by 1 hour facilitation

Core Programmes

Foundation

Includes:

Bespoke Culture Survey
Detailed data report
Video call with your Healthy Practice Facilitator (60 min)
Costings:
- £500 – small practice (up to 30 employees)
- £750 – medium practice (31-75 employees)
- £1000 – large practice (over 75 employees)

Focus

Includes:

Bespoke culture survey*
Detailed data report*
Temperature check survey and reports (x7)
Regular video calls with your healthy practice facilitator (4.5 hours in total)
Access to our healthy practice tools
Costings:
- £1200 – small practice (up to 30 employees)
- £1500 – medium practice (31-75 employees)
- £1800 – large practice (over 75 employees)
*These elements are the foundation programme. You can either start at Focus immediately, or you can start at Foundation and upgrade to focus within 3 months. If you upgrade we will deduct the Foundation cost from your Focus charge

Flourish

Requires completion of the Foundation or Focus programme within the last 12 months.

Repeat culture survey
Detailed data report, including comparison against previous data
Video call with your Healthy Practice Facilitator (60 min)
Costings:
- £400 – small practice (up to 30 employees)
- £600 – medium practice (31-75 employees)
- £800 – large practice (over 75 employees)

Feedback

Being involved in the GPMplus HPP Annual Culture Survey reports over the past four years has been an incredibly positive and rewarding experience. The process provides a valuable opportunity to reflect on our workplace culture, celebrate strengths, and identify meaningful areas for growth.

What stands out most is how the survey fosters transparency and encourages open, honest feedback across all levels of the organisation. It creates a sense of inclusion, ensuring that every voice is heard and considered in shaping the future of the workplace. The resulting reports are clear, insightful, and actionable, making it easier for teams to understand key trends and take informed steps toward improvement.

Additionally, the survey reinforces a strong commitment to continuous development and employee wellbeing.

Overall, being part of the GPMPlus HPP Annual Culture Survey process has been both empowering and motivating. It not only highlights what we’re doing well but also drives positive change, helping to create a more supportive, engaged, and high-performing work environment.