Practice Processes/Systems Resilience

Suitable for: 
Practice management/senior managers & Partners

Course summary:

As practices emerge from the pandemic, they may wish to review their practice systems. This programme will help you to:

  • Reflect on the resilience of your own organisation (using the Healthy Practice framework)
  • Value and share your system resilience initiatives/processes that are working well for your organisation
  • Determine and discuss systems that you may wish to have in place
  • Discover tools and techniques to aid your organisation to become more resilient
  • Access resources and a community of practice to provide ongoing support.

The practice systems covered within this course will include:

  • Effectiveness of clinical systems
  • Effectiveness of practice management systems
  • Patient experience

There will be a small amount of pre course preparation (max 30 min) shared with you, to help you to get the most out of the course.

Course format:

The course will be run via zoom – a joining link will be shared with you a few days before the event. We provide interactive sessions with between 3 and 12 delegates allowing opportunity for small group discussions. Please therefore ensure you can log in using your own device (rather than sharing devices with colleagues) with sound and video.


The course is fully funded, however, we do offer you the opportunity to donate £10.00 per delegate to the Cameron Fund. The booking process allows you to make a donation or not. 


If you are unable to attend please consider whether your place can be used by a colleague. Late cancellations and DNAs are costly in terms of both finance and time – if you need to cancel please let us know at least 5 days before the course date.


24th September 2024, 9.30am – 1.30pm

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